Privacy Policy

1. Data Collection

We collect information that you provide directly to us when creating your account, placing orders, or contacting our customer service.

• First and last name
• Email address
• Phone number
• Delivery address
• Order history

2. Use of Data

Your personal data is used to:

• Process and deliver your orders
• Manage your customer account
• Send you order confirmations
• Improve our products and services
• Inform you of promotional offers (with your consent)

3. Data Protection

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, modification, disclosure, or destruction.

Your payment data is processed securely and is never stored on our servers.

4. Data Sharing

We never sell your personal data to third parties. We may share your information with:

• Our delivery partners to ship your orders
• Our secure payment providers
• Competent authorities if required by law

5. Your Rights

You have the following rights regarding your personal data:

• Right to access your data
• Right to rectification
• Right to deletion
• Right to object to processing
• Right to data portability

To exercise your rights, contact us at contact@lumerani.com

6. Contact

For any questions regarding this privacy policy, you can contact us at contact@lumerani.com or by phone at +225 07 08 XX XX XX.